Where do your computers come from?
Computers supplied by Dataserv have been pre-owned by our many corporate customers, such as High Street Banks, Utilities and Pharmaceutical companies.
What is your refurbishment procedure?
On receipt all computers are given a unique identification code. They are then logged into our bespoke computer system at which point the brand, model, specification and general condition is noted. They are then tested to ensure full functionality and all data is removed.
Next, an operating system is preloaded onto the computer and re-tested. The final stage includes thorough cleaning, matching with relevant accessories such as keyboards and mice and packaging ready for despatch.
All work is carried out by our team of in house technicians.
We are accredited with BS EN ISO 9001:2000 certification.
What condition are they in?
All computers are in good cosmetic condition. Some ‘battle scars’ such as light scratches or marks may be expected with older models, much in the same way as you may expect with a used car!
What warranty is supplied?
Please see our ‘Warranty’ page
What does ‘pre-load’ mean?
‘Pre-load’ means an item of software pre-loaded onto the computers Hard Disk Drive. A COA (certificate of authenticity) is supplied to validate the software, this can be in the form of a paper certificate, a booklet or a certificate applied directly to the computer.
A CD Rom copy of the software is not supplied.
What does the price include?
All prices include VAT and delivery to the UK Mainland. Delivery to the Channel Islands, the Highlands and other Non Mainland locations may incurr an extra delivery charge, please contact us for a quote and to place your order if you live in these areas.
I live in the UK, but not on the mainland, can I still place an order?
Certainly, please call to place your order at which point we will quote you the cost of delivery. If you live in the Channel Islands you do not pay VAT.
I don’t live in the UK, can I still place an order?
Sorry, we cannot accept orders from non uk residents.
How long does delivery take?
Delivery is normally made within 7-10 days. If we can not achieve this we will advise you accordingly.
What’s included?
Laptop Computer – AC Adaptor/Charger, Battery, All relevant Cables
Desktop Computer – Mouse, Keyboard, Mouse Mat, All relevant Cables
* NB-Original manufacturers operating instructions/manuals are not included.
How can I make payment?
What if something goes wrong?
Contact our Technical Support and After Sales department, details are included with your delivery
Is your site secure, are my details safe?
Yes, Please see our ‘Security Statement’ & ‘Privacy Statement’
How can I keep up to date with current offers?
Subscribe to our e-newsletter using the on line form found on the Home Page
Why should I buy a used computer?
For a number of reasons including
- You are helping the environment by utilising used products
- Most new computers use technology that far exceeds the requirements of the average home, school, college, business user.
You are saving money!
